Hospitality Complaint Handling

What this offering is about

A focused learning experience for listening to complaints, showing empathy, and offering clear solutions. Participants work with realistic situations, structured practice, and actionable facilitator feedback.

Default delivery

Hybrid

Usual time

19:00–20:30

Timezone

Asia/Makassar

Usual rhythm

Weekly · count=3

Learning fit

Choose an upcoming run

Each run may adapt the audience, location, schedule, and fee while keeping this offering’s learning focus.